Wilmax is an established manufacturer of tabletop small wares including Fine and durable Porcelain, Glassware, Thermo, Bamboo serve ware and High Polish Stainless Steel Flatware. With over 12 years of experience in Europe, we have finally made the move into North America. With Headquarters and a warehouse conveniently located outside of Philadelphia.
Wilmax Manufactures 100% of its product using our own or shared facilities in Asia in order to control quality and design 12 years producing and distributing tabletop goods in Europe, Asia, and Latin America
1,800 + Active and unique SKUs (growing by over 300 per quarter)
Currently, producing all products in Asia under our total control (we do not outsource)
Multi-Million US warehouse located outside of Philadelphia
We are very familiar with the hospitality market and our international clients have nothing but great things to say about our product.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This sauce boat is just the right size for my little family. It is lightweight and goes well with my white dinnerware. I was impressed by how well it was packaged. I have been looking for a basic, classy sauce boat for a while and this one is it for me. It would work well for other sauces and dressings as well.
Have never owned a sauce boat and decided since I have a house now and I was doing Thanksgiving dinner I probably needed to buy one. This is a really beautiful sauce boat and holds quite a bit of sauce. Looks very elegant and would match pretty much any style of dishes that you have.
Very nice sauce boat. I expected it to be a little larger, but that's OK. One thing about bowl, it is not hard to refill. Arrived quickly and in perfect shape. I recommend this along with the company. Good work...A+
This is a perfect sauce boat, built sturdily enough to not worry about breakage but with nice clean lines so it fits in with other dishes. Great value. Wish I had found this item years ago!
I had been looking for a sauce boat in white. They are hard to find. This one is great. I thought it would be bigger. But it is just right. Don't need a giant one. Would buy again.
Great sauce boat. Just the right size too. Thought it might be too big, but it is just right. Very well packaged.
They worked well and looked great. Little hard / messy to fill, but they pour great. If you use a ladle in the boat at all the top is pretty narrow to get it in and out, but it does work.
I actually really like it. I only use one at Thanksgiving time for sauces so this is perfect.
I was very pleased with my purchase. It’s the best sauce boat that I’ve had.