How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Great space, design, color options, and price. I needed a lunch bag that would fit everything I would bring to work on Mondays (for the week), but also wouldn’t be too huge for just bringing my lunch on other days. I fit a half gallon of almond milk, a box of cereal, and three other things in there, and it still wasn’t completely full.
Sturdy construction, smart design, and plenty of room! This product is simply a wonderful lunch box. I found it was hard to just find a lunch box to pick up from a brick and mortar store, so I was thankful that I found this affordable and high quality option. I particularly like the way this lunch box open and closes, it's roll up design really allows you to pack items or containers of any shape and adjust the size of the bag accordingly. If I am ever in need of a lunch box again I would definitely purchase again but the sturdy construction of this one tells me I likely won't need another one for quite some time!
We love this lunch box. Got it for my 9 year old and it's compact but also can be bigger if you need it to be. Very stylish and different from your usual lunchboxes. Will get another one next time we need a new lunchbox.
This lunch bag is very practical and arrived exactly as I expected. The color is exactly as shown in the product pictures and I love that this feels like a quality bag that isn't going to begin falling apart after a few uses.
I have been looking for a decent lunch bag and it seems that I found one. It looks sturdy. The interior is not that cheap material that tears apart. I use it 5 times a week and so far so good. This lunch bag is a best buy. It is still in one piece. Very sturdy and easy to clean. I will recommend this product.
This bag is so perfect in so many ways. I've been through 2 different bags before finding this little gem for my son's daycare. He's only 8 months so he doesn't require as much as smaller babies using diaper bags. It fits bottles, diaper, wipes, extra clothes, snack and lunch bowls. It's also insulated to keep his formula cool, so super bonus there!!! The material is thick and well put together. I will be buying more for our work lunches!!!
I am in love this its so aesthetically pleasing and I love the color and it feels sturdy! It’s spacious enough for a 6 pack and more! and it’s insulated on the inside so I know my food will remain cold or warm whatever I put in it. I’m so excited to start using it!
I usually hate lunch pails because of how they look, but this one was different. It’s trendy and discrete. It keeps all of my food cold and fits in any fridge. It’s really spacious.
I absolutely love this lunch box its durable and washable! its perfect!!! 🤩🤩🤩🤩🤩 Im a single mom on the go with a business and million things going on and Im in love with this product! 5 Stars baby! you wont be disappointed! its great!!!!
Cute but doesn't store as much as I had hoped
I get lots of compliments! Also works nicely. It stands well and sturdy. Bottom is very wide and I can put nice size containers facing upwards.
I really like this lunch bag. Keeps my food and drinks cool. Study. Easy to clean. Cuteee!
It’s really cute, but not suitable for a middle/high schooler. It’s too small it fits more for a pre-schooler/kindergarten/1-3 grader
What a great lunch bag!! Quick and speedy shipping, and it’s exactly as described! I know my friend will love it! I feel like buying one for myself after seeing it in person! :)
Been using it for months now and the quality has been holding up great. It is fashionable and sleek. The only thing is, it needs more interior pockets for organizing.